Owning and running a boutique is a dream that has been realized by many self-starters. Being self-employed has many advantages that people are after. Being your own boss, making your own schedule, doing things the way that you like them done, and being in ultimate control of your own future are all alluring parts of being a boutique owner.
If you’re considering starting up a boutique, there are a few things to consider. Think about how you will compete with big retailers. There is actually a lot that you can do to take advantage of the shortcomings of big retail stores. Customer interviews over the years have revealed that customers are a lot savvier than they used to be. They have the internet at their fingertips to do research and really know what they’re looking for.
Retail stores may be able to offer more products at lower prices, but think about what customers want that they can’t get in a big department store. They crave knowledgeable employees. Retail stores often hire employees for very little pay and give them very little training. Their job may consist of straightening or stocking shelves and little else.
Customers love to shop at boutiques because of the atmosphere. Not just the decorations and eclectic appeal, but the attitude and knowledge level of the employees there. Successful boutiques educate their employees about the details of the products that they sell. Boutique owners don’t have the luxury of carrying every brand of a particular item. They have to be picky and choose the ones that have a higher quality or more unique details than the mainstream clothing lines. Then, they make sure that their employees know how to communicate these special features to their customers, helping to make sales.
Customers love to feel like they are special, not just another face in the crowd. When they shop at a boutique, they can get personal service, honest advice, good information about the products, and the employees might even know their names when they come in. This personal type of experience is an important part of what you should offer your customers when you run a boutique.
Make sure that you respect each and every customer, whether or not they are buying anything. Make sure that they can see everything you have to offer in a unique and efficient manner. Don’t cram everything on to a shelf or one tiny rack. A garment rack should not be overstuffed. Spread items out so that they can be seen and admired. This also helps to promote the idea that the garments are unique, or maybe even one of a kind. Consider using specialtygarment racks designed especially for boutiques. These may have varying levels of hanging bars, or mix bars and shelving, giving your store a more textured look.
When you start your boutique, remember these tips. Treat the customer like a valued individual. Be honest, give good advice, and offer information about your products that no one else can. Keep the store tidy and easy to shop through. With these things in mind, you’ll be able to take advantage of the things that make boutiques unique.
About the Author: John Garvey is on the staff of Only Garment Racks, a leading online source of garment racks including clothing racks. Find a high quality garment rack or clothing rack at http://www.onlygarmentracks.com.